Who we are
This site is published by RMG Supplies and Products, LLC, a New York limited liability company based in Troy, New York. In these terms, we, us, and our mean that company. By using the site you accept these terms. If you do not accept them, please do not use the site.
The site is information, not an offer
Everything on this site is general information about our company and the ways we work. Nothing on it is an offer, a quotation, or a contract. A vending placement, a supply relationship, an import arrangement, or any other business between us exists only when both sides have signed a written agreement, and that agreement, not this site, sets the terms. Descriptions of services, costs, timelines, and response windows on this site are statements of how we intend to work. They can change, and they do not create obligations on their own.
No professional advice
Where this site touches customs, duties, product regulation, tax, or law, it describes our own role in general terms. It is not legal, customs, tax, or regulatory advice, and we are not a customs broker, a law firm, or an accounting firm. Decisions about your own business should rest on advice from professionals who know your situation.
Accuracy and changes
We try to keep this site accurate and current, and we correct errors when we find them. We may change, move, or remove any part of the site at any time without notice, and we have no obligation to update information once it is published.
Intellectual property
The text, graphics, illustrations, page design, and code on this site, together with the RMG name and logo, belong to us or to those who licensed them to us. You may view the site and print or save pages for your own reference. You may not copy, republish, sell, or use the site’s content or our name and logo for any other purpose without our written permission. Flags and third-party marks shown on the site belong to their respective owners and appear only to identify countries and services.
Links to other sites
The site links to services we do not control, such as LinkedIn and online marketplaces, and the contact links open your own email program. We are not responsible for the content, policies, or practices of those services, and a link is not an endorsement.
Acceptable use
You may not use the site in a way that breaks the law, interferes with its operation, or attempts to gain access to systems or data that are not meant for you. You may not scrape or harvest email addresses or other content from the site for bulk messaging.
No warranty
The site is provided as it is and as available. To the fullest extent the law allows, we make no warranty of any kind about the site or its content, whether express or implied, including any warranty of accuracy, fitness for a particular purpose, or uninterrupted availability.
Limits on our liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, consequential, or special loss arising from your use of this site or your reliance on anything in it, and our total liability for any claim related to the site is limited to one hundred United States dollars. Nothing in these terms limits liability that cannot be limited by law, including liability for fraud, for gross negligence, or for willful misconduct, and nothing removes protections you have as a consumer under the law of the place where you live.
Privacy
How we handle personal information is described in our privacy policy, which forms part of these terms.
Governing law and venue
These terms and any dispute about the site are governed by the laws of the State of New York, without regard to its conflict of law rules. The state and federal courts located in Rensselaer County, New York have exclusive jurisdiction, and you consent to that venue, except where the law of your place of residence gives you the right to bring a claim elsewhere.
Languages
These terms are published in English, Spanish, and French. If the versions differ, the English version governs.
Changes to these terms
We may update these terms. The current version is always at this address with its effective date, and your continued use of the site after a change means you accept the updated terms.
Contact
Questions about these terms go to legal@rmgsupplies.com. RMG Supplies and Products, LLC, Troy, New York, United States of America.